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Support                        

bulletNew Year End GOLD Service:  AgData will print your W2's and Test Data within our service bureau. No need to hire professional firms to do these year-end procedures.  Click the 'Whats New' Tab for more details.
bulletMake frequent backups!  Power failures are most likely to occur in fall/winter.
bullet2007 W2 Order Forms Now Available.  If you have not received your copy in the mail, please contact  support@adata.com.
bulletSSA Business Services Online Website:  http://www.socialsecurity.gov/bso/bsowelcome  
bullet* It is Mandatory to file Wage Reports electronically for ALL employers which have 250 employees or more.  Review Filing Handbook immediately. Employers who have filed magnetic media in the past, but no longer have 250 employees, must still file Magnetic Media.
bulletElectronic filing is done directly with the government websites. You must obtain User ID and Password according to the SSA or State requirements.
bulletFree Telephone Technical Support to all clients with current maintenance agreement.   Monday-Friday, 8:00am to 5:00pm.      Phone (530) 846-6203   Fax (530) 846-3118. If your maintenance has expired, no updates and/or tech support is available. 
bulletFree Email Tech Support  support@agdata.com  (with current maintenance agreement)  for most tech support questions, instructions, suggestions and/or information.  Turn-around time is usually within 2 hours (during business hours).  For error messages, please call or fax message.
bulletNew Format Changes (with state or federal government), will be included on the year-end Blue Skies Accounting CD to all 'current maintenance' clients every December. 
 

TIPS TO REMEMBER:

Click the 'Whats New' button above for Frequently Asked Questions.

Too many users logged in?  Hold your 'ctrl' key while opening your client number.  Keep holding your 'ctrl' key and follow prompts. This usually happens when the program isn't closed properly, power outage, or error messages.

W2's - Find total number of employees:  Do this step first, before running your W2 tax forms.

Print your Wages & Deduction report. Compare this report to your W3 transmittal (printed out on plain paper) to make sure the total number of employees and gross wages match. If they do not equal the same amounts, call Tech Support. 

Choosing Proper W2 Forms:  Laser Forms only available.  All tax forms available (within the Blue Skies Accounting Software) are formatted according to the Federal & State Government specifications.  If you purchase tax forms elsewhere, there is no guarantee they will print properly.

1)  4-UP Mag Media  Form = 4 W2's on one page, for the employee.  Print once, fold and stuff in W2 Envelope.  Employer may print on plain paper for own records.  Employer Files Electronically.

2)  4-UP Set, recommended for employers with less than250 employees:  includes the  4Up Employee page (above), plus 3 Employer copies, which is formatted for Standard 2-on-Page,  6LPI Tax Forms.  Less printing and time efficient.

3) Standard 2-on Page, 6LPI Tax Form: (2 W2's on one Page, one over the other) which includes 6 pages, 3 for the employer and 3 for the employee.  More time & printing involved; must print 6 different times, collating, separating forms, then stuffing the envelopes.   Used mostly with small number of employees.

Please test print on plain paper before running your W2 tax forms or any government form.  

**If not printing correctly, use guideline as follows (in fractions of 1/6 of an inch):

Ex:  If prints too high:  enter a '0.1667' for a full, 1/6 of an inch; or enter '0.08335' for half a line

Ex:  If prints too low:  enter a 'negative' 1/6 of an inch '-0.1667'; or enter '-0.08335'.    

Printers:  Laserjet Printers are required for proper operation. Dot matrix (continuous) printers are not supported by AgData. 

 

      

                

 

[Blue Skies Accounting®] is a trademark of [AgData®]. All other products mentioned are registered trademarks or trademarks of their respective companies.

Copyright © 2007 to current by [AgData]. All rights reserved.
Last modified: Thursday July 19, 2007.