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What's New
AgData
Announces Year End Gold Service!
We
will print your W2’s and/or Test Backup Data within our service bureau.
No need to hire expensive professional firms to do these year-end
procedures. No
more need to adjust your printer settings, paper jams, test online, or Worry!
AgData
will electronically verify your data and reports BEFORE you submit your reports
to the SSA. If we find any errors, we will notify you immediately and tell you
how to correct your data.
*This is a detailed bookkeeping and service bureau procedure. It is not
considered normal technical support from AgData.
*This is to help prevent your data being returned by the SSA;
AgData is not liable for any penalty fees.
Give
us a call for details – All we need is a year-end backup of your data! AgData
Tech Support (530) 846-6203 or email ‘support@agdata.com’
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This page displays an up-to-date listing of changes to our customer support web. We'll
also place notices here regarding product updates, scheduled releases, or problems and
work-around's that may affect all customers. When bugs (and/or fixes) get reported by our customers,
we'll place a notice here. We encourage you to email pertinent information which others may find useful!
 | If using the 64bit Operating System and receive an error
installing the Blue Skies Accounting CD: update this file (OCRAEXT.TFF)
through 'Windows Update' or copy an older version of this file from
another computer to your C:\Windows\Font folder. |
| FLASH / TRAVEL DRIVES or External Hard Drives are recommended for Backup's. 3
1/2" floppy drives are an alternative, but disks are unreliable.
Blue Skies Accounting does not backup (through the program) to a CD.
You must 'write' the files to a CD and know Windows Explorer to do this
procedure. |
| If Using QuickBooks and Blue Skies Accounting on the same
computer, a 'Path/File Access' error could appear causing your Blue Skies
Accounting to freeze up. To correct, delete the file 'CDINTF.DLL'
from the C:\Windows\system folder.
This is an extra file QuickBooks accidentally put on their upgrades. |
| NEW LAPTOP PAYROLL Module: Designed for remote
timecard data entry in the field using a Laptop computer, then transmit or
download crew's payroll to the office, without extra data entry. Designed
for smaller operations and not for use with other field data collection
systems. Please double-click on desktop icon for detailed information. |
Quick Solutions for Error Messages:
| If you receive an error 'Damaged Index' or if vendor
number appears, but vendor name does not: go to Tools!
Rebuild Indexes. |
| If you receive an error 'too many users logged in..'
ask other users to close client. Then while holding down the <ctrl>
key, double click on your client number, follow prompts, click 'Yes' to:
are you sure you're the only user. |
| If you receive an error, 'must wait until (name) is done',
ask other users to close client. Go to Tools! Head Bookkeeper
Repair! File! Erase Multi User Tracking. |
TIPS TO REMEMBER:
| Network administrators/managers may customize the list of
reports on each workstation and/or client numbers, by selecting the 'Hide
a Report' feature. Or you may hide a report you never use or don't
want displayed. |
| Unpost a Payroll: If you've accidentally posted a
payroll without first printing checks, or posted with the wrong check number
or check date, this feature will 'revert' back to pending status in your
Computer Paychecks. Go to Tools! Head Bookkeeper Repair! Edit!
click on 'Unpost Payroll'. (we recommend you make a backup before
using this feature). |
| Pay Journal by Enterprise report is designed for
those who would like to sort payroll timecard lines by enterprise, to get
subtotals for gross wages, hours worked and number of piecework. |
| Print 'List of One-Sided GL Transactions report for
trouble-shooting out-of-balance problems. |
| View Transactions is the biggest power tool of
all! Go to Options! 'Select Transactions' : quick way to find
specific entries for either vendor, range of dates, or payroll checks, or a
combination. Sort by ascending or descending order by Check number,
Vendor Number, Date, or Payee names; Make enterprise corrections or void
checks. |
| To enter multiple entries to a GL Check, leave the 'Amount
Field' blank or zero (use your <enter> key). Enter the
invoices or data to the check, and the Blue Skies program will automatically
Add the total. |
| Quick way to find employee detail & wages:
go to Setup! Employee! File! to Display Years Paychecks. |
| You can access the on-screen manual from any window for
'context sensitive' help by using the <F1> key. |
| Your license agreement allows you the right to share
your Blue Skies program CD with your CPA; but your license is only for each
computer workstation. |
| Please notify us of any changes in your address, phone
numbers or email addresses. For license transfers, please contact the
Gridley office. |
| Make frequent backups! Power failures are most
likely to occur in fall/winter. |
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